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Associate Director, HR Shared Services

Dallas, Texas


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Associate Director, HR Shared Services

Requisition #: 75364

Practice Area: Business Support Services

Location: Dallas, TX

Known for being a great place to work and build a career, KPMG provides audit, tax and advisory services for organizations in today’s most important industries. Our growth is driven by delivering real results for our clients. It’s also enabled by our culture, which encourages individual development, embraces an inclusive environment, rewards innovative excellence and supports our communities. With qualities like those, it’s no wonder we’re consistently ranked among the best companies to work for by Fortune Magazine, Consulting Magazine, Working Mother Magazine, Diversity Inc. and others. If you’re as passionate about your future as we are, join our team.

KPMG is currently seeking an Associate Director, Human Resources to join our Human Resources Shared Services organization.


  • Oversee several Human Resources Shared Services (HRSS) service delivery teams to ensure high client satisfaction, process efficiency and streamlined operations
  • Quality oversight of several firm and regulatory compliance requirements to ensure timely and accurate adherence and reporting
  • Collaborate in analyzing, developing and implementing solutions to drive consistency and operational productivity as well as reduce cost
  • Support HR organizational / transformation changes, change management, process redesign and further centralizing activities
  • Meet and/or exceed service level agreements and key performance indicators
  • Develop, maintain and implement effective performance management strategies, for all teams to ensure on-going feedback for performance improvement and ongoing training development


  • Minimum eight years of progressive Human Resource experience and four years of supervisory experience, preferably within a professional services environment
  • Bachelor's degree from an accredited college/university or equivalent work experience
  • Experience working in Compliance, Learning, Shared Services Outsourcing and Quality Management
  • Ability to manage multiple complex projects and people independently, as well as within teams
  • Proficient with Microsoft Office Suite applications including Word, Excel, PowerPoint and Outlook
  • Comprehensive knowledge of Human Resource principles

KPMG LLP (the U.S. member firm of KPMG International) offers a comprehensive compensation and benefits package. KPMG is an affirmative action-equal opportunity employer. KPMG complies with all applicable federal, state and local laws regarding recruitment and hiring. All qualified applicants are considered for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other category protected by applicable federal, state or local laws. The attached link contains further information regarding the firm's compliance with federal, state and local recruitment and hiring laws. No phone calls or agencies please.

At KPMG any employee, partner or contractor must be fully vaccinated or have a reasonable accommodation for COVID-19 in order to go to any KPMG office, or to work on or in association with a federal contract (unless prohibited by applicable law).

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