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Manager, ERP (SAP FICO)

Chicago, Illinois

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Manager, ERP (SAP FICO)

Requisition #: 49610

Practice Area: Business Support Services

Location: Chicago, IL; Dallas, TX

Known for being a great place to work and build a career, KPMG provides audit, tax and advisory services for organizations in today’s most important industries. Our growth is driven by delivering real results for our clients. It’s also enabled by our culture, which encourages individual development, embraces an inclusive environment, rewards innovative excellence and supports our communities. With qualities like those, it’s no wonder we’re consistently ranked among the best companies to work for by Fortune Magazine, Consulting Magazine, Working Mother Magazine, Diversity Inc. and others. If you’re as passionate about your future as we are, join our team.

KPMG is currently seeking a Manager, SAP FICO to join our Digital Nexus technology organization.

Responsibilities:

  • Manage the support activities for the SAP designated process; provide application support and maintenance including resolving defects, working on enhancements, integration and migration to production; manage user acceptance testing and help to ensure smooth transport of code to the regional environments
  • Interact with member firms and end users to resolve incidents by developing workarounds, submitting defects, and change requests
  • Manage tickets in ServiceNow and provide documentation for incident and problem reports, effectively coordinating support escalation communication with business, service desk, and technical teams; monitor the intake of incidents and allocate tickets to junior support resources
  • Write functional specifications for change requests, creating test plans, process documentation, and conducting user training; develop functional specification documentation and provide solutions based on the Business requirements; accountable for accuracy and completeness of documentation to support change requests
  • Collaborate with developers to troubleshoot and replicate incidents to develop coding resolutions; perform data extraction to support business and audit needs of the firm; may lead resources and multiple projects simultaneously
  • Work with other SAP functional and technical teams to support application and interfaces while working with consultants to resolve incidences and global resources on defects and non-regional configurations; support SAP Finance functionality, specifically in areas like Accounts Payable, Accounts Receivables, General Ledger, internal orders, and fixed assets interfaces

Qualifications:

  • A minimum of five years of recent experience with project documentation, ServiceNow, JIRA, HP Quality Center, BMC Remedy or similar; HP Quality Center, along with knowledge of ITIL processes
  • Bachelor's degree from an accredited college/university
  • Experience working with SAP technical and functional teams in a complex SAP environment; experience working directly with member firms to deliver, implement, adopt, and support technologies used by our businesses
  • Hands on experience with data migration, IDOC Processing, Interfaces, Integration with other modules like FI, CRM, HCM
  • Basic knowledge of ABAP and debugging is required
  • Experience with SAP FICO modules including month-end and year-end close activities as well as integration with COPA, Concur, SD and MM

KPMG LLP (the U.S. member firm of KPMG International) offers a comprehensive compensation and benefits package. KPMG is an affirmative action-equal opportunity employer. KPMG complies with all applicable federal, state and local laws regarding recruitment and hiring. All qualified applicants are considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other category protected by applicable federal, state or local laws. The attached link contains further information regarding the firm's compliance with federal, state and local recruitment and hiring laws. No phone calls or agencies please.

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