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Associate Director, Salesforce Technical Product Owner

Chicago, Illinois

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Associate Director, Salesforce Technical Product Owner

Requisition #: 49849

Practice Area: Business Support Services

Location: Chicago, IL; Dallas, TX

Known for being a great place to work and build a career, KPMG provides audit, tax and advisory services for organizations in today’s most important industries. Our growth is driven by delivering real results for our clients. It’s also enabled by our culture, which encourages individual development, embraces an inclusive environment, rewards innovative excellence and supports our communities. With qualities like those, it’s no wonder we’re consistently ranked among the best companies to work for by Fortune Magazine, Consulting Magazine, Working Mother Magazine, Diversity Inc. and others. If you’re as passionate about your future as we are, join our team.

KPMG is currently seeking an Associate Director, ERP – Salesforce to join our Digital Nexus technology organization.

Responsibilities:

  • Drive the innovation use of Salesforce as a productivity tool and business platform; accountable for Salesforce.com (SFDC) platform solution roadmap
  • Partner with stakeholders and project team to validate requirements; work with business stakeholders to review and resolve issues
  • Manage epics/feature backlog, product roadmap, prioritization, sprint planning and reviews
  • Train internal teams on Salesforce.com features and products
  • Create and maintain documentation, maintaining standardization and proactively seek continuous improvement opportunities
  • Maintain up-to-date knowledge on Salesforce.com new features and products

Qualifications:

  • Minimum eight years of experience in agile delivery methodology implementing Salesforce.com solutions (Sales Cloud, Service Cloud, Marketing Cloud, Einstein, and/or Quip)
  • Bachelor’s degree from an accredited college or university; SFDC Certification required
  • Experience documenting, analyzing processes, procedures and policies
  • Ability to manage the migration of change sets from development and testing into production
  • Excellent verbal/written communication, collaboration, analytical and presentation skills to lead an environment driven by customer service and team work; ability to set goals and participate in strategic initiatives for a team; and foster the development of high performance teams and interface with all levels of the organization
  • Capacity to participate in development of resource plans and structures and influence organizational priorities

KPMG LLP (the U.S. member firm of KPMG International) offers a comprehensive compensation and benefits package. KPMG is an affirmative action-equal opportunity employer. KPMG complies with all applicable federal, state and local laws regarding recruitment and hiring. All qualified applicants are considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other category protected by applicable federal, state or local laws. The attached link contains further information regarding the firm's compliance with federal, state and local recruitment and hiring laws. No phone calls or agencies please.

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