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Associate Director, Quality Assurance

Chicago, Illinois


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Associate Director, Quality Assurance

Requisition #: 49631

Practice Area: Business Support Services

Location: Chicago, IL; Dallas, TX

Known for being a great place to work and build a career, KPMG provides audit, tax and advisory services for organizations in today’s most important industries. Our growth is driven by delivering real results for our clients. It’s also enabled by our culture, which encourages individual development, embraces an inclusive environment, rewards innovative excellence and supports our communities. With qualities like those, it’s no wonder we’re consistently ranked among the best companies to work for by Fortune Magazine, Consulting Magazine, Working Mother Magazine, Diversity Inc. and others. If you’re as passionate about your future as we are, join our team.

KPMG is currently seeking an Associate Director, Quality Assurance to join our Digital Nexus technology organization.


  • Accountable for the management and execution of Quality Assurance (QA) Testing strategies against project requirements as well as ensuring that testing deliverables meet expected outcomes
  • Estimate/ review QA Test efforts as per KPMG defined QA process & standards
  • Follow Software Development Life Cycle (SDLC) procedures and protocols across all phases with focused proficiency in Testing
  • Troubleshoot highly critical technical Testing issues and perform post cycle analysis and incorporate improvements for better QA output in subsequent cycles
  • Act as escalation point for quality related issues and provide guidance/direction to key operational and delivery stakeholders in matters of compliance and best practice on projects
  • Monitor the testing stage gates and enforce that the entry & exit criteria are met for each testing cycle; provide mentoring to staff, while remaining well-informed of projects, initiatives, and staying abreast of industry testing and best practices; seek and execute opportunities for service improvements and automation


  • A minimum of eight years’ of recent experience in Information Technology with experience in quality assurance
  • Bachelor's degree from an accredited college/university
  • Experience working with and managing onshore/ offshore QA resources for testing outcomes; managing quality improvements through test and process automation as well as in test automation (Selenium, Test Complete Preferred) and performance testing (Load runner, Microsoft Visual Studio preferred)
  • In depth knowledge of testing and functional validation of web, desktop and mobile applications; experience with Agile or other Rapid application development methodologies
  • Excellent research, documentation, project planning and implementation skills with experience in reviewing/presenting metrics/KPI’s, risks, issues/challenges to stakeholders

KPMG LLP (the U.S. member firm of KPMG International) offers a comprehensive compensation and benefits package. KPMG is an affirmative action-equal opportunity employer. KPMG complies with all applicable federal, state and local laws regarding recruitment and hiring. All qualified applicants are considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other category protected by applicable federal, state or local laws. The attached link contains further information regarding the firm's compliance with federal, state and local recruitment and hiring laws. No phone calls or agencies please.

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