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Administrative Manager

Boston, Massachusetts

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Administrative Manager

Requisition #: 36408

Practice Area: Business Support Services

Location: Boston, MA

Known for being a great place to work and build a career, KPMG provides audit, tax and advisory services for organizations in today’s most important industries. Our growth is driven by delivering real results for our clients. It’s also enabled by our culture, which encourages individual development, embraces an inclusive environment, rewards innovative excellence and supports our communities. With qualities like those, it’s no wonder we’re consistently ranked among the best companies to work for by Fortune Magazine, Consulting Magazine, Working Mother Magazine, Diversity Inc. and others. If you’re as passionate about your future as we are, join our team.

KPMG is currently seeking a Manager, Administrative Support to join our Office Services organization.

Responsibilities:

  • Manage the efficient and effective delivery of administrative support services for the Audit Quality professional practice which includes all aspects of performance management such as recruiting, hiring, training, ongoing development and coaching
  • Provide ongoing performance feedback, manage salary administration, as well as Partner and employee relations
  • Collaborate with local Integrated Office Network (ION) leaders and office leadership to drive continuous improvement in the standards and effectiveness of individual and team performance
  • Work closely with ION leadership and national Administrative Assistant Network to implement national methodologies and standardize processes, administer temporary contract hiring and compensations; Manage employee overtime approvals in alignment with labor law and Firm policies
  • Identify opportunities to create efficiencies in service offerings to help ensure individuals and teams are operating at the top of their job functions, including implementation of work flow and resource management strategies which includes the ability to understand data and reporting to help make business decisions
  • Manage workflow and work assignments, back-up training and coordination, assignment of partners and management team members to administrative assistants, define and implement reassignments in collaboration with the teams and Administrative Assistant Partner Champions

Qualifications:

  • Minimum of five years of administrative or office management experience; preferably within a professional services firm or similar environment; minimum of two years of experience leading and managing a large administrative support team
  • Bachelor’s degree from accredited college/university or equivalent work experience
  • Proficiency in Microsoft Office Suite applications, including Word, Excel, PowerPoint, and Outlook at the advanced level
  • Excellent written and verbal communication skills
  • Knowledge of personnel/employment law required

KPMG LLP (the U.S. member firm of KPMG International) offers a comprehensive compensation and benefits package. KPMG is an equal opportunity employer. All qualified applicants are considered for employment without regard to race, color, creed, religion, age, sex/gender, national origin, ancestry, citizenship status, marital status, sexual orientation, gender identity or expression, disability, physical or mental handicap unrelated to ability, pregnancy, veteran status, unfavorable discharge from military service, genetic information, personal appearance, family responsibility, matriculation or political affiliation, or other legally protected status. KPMG maintains a drug-free workplace. KPMG will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of applicable local, state or federal law (including San Francisco Ordinance number 131192). No phone calls or agencies please.

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